Sales Administrator

Are you organised and enthusiastic with a knack for customer service? Starna Scientific has an exciting opportunity for a Sales Administrator to join their growing team in Essex!

To benefit from a competitive salary and great benefits, read on to find out more…

Sales Administrator
Ilford, Essex, IG6 3UT

• Monday – Friday (9am – 5pm, 36.25 hours per week)
• Permanent position
• Salary up to £28,000 depending on experience

Please Note: Applicants must be authorised to work in the UK

Starna Scientific Ltd is the hub of the globally renowned Starna companies, celebrated for our commitment to quality, service, and reliability in the manufacture and supply of spectrophotometer cells, optical components, and Certified Reference Materials.

As a family-owned enterprise with around 100 employees, we export to over 90 countries worldwide. Our diverse product range and customer base ensure a stable and rewarding work environment, backed by our outstanding reputation in the industry.

The Role

We have an exciting opportunity for a motivated Sales Administrator to join our dynamic team in Ilford, London. This role is perfect for someone who thrives in a fast-paced, varied environment. As the first point of contact, you’ll play a key role in maintaining our global reputation for quality and service excellence.

Key responsibilities:

• Act as the first point of contact for customers, handling the entire customer order process
• Manage customer accounts and respond to queries
• Oversee inventory and stock requirements
• Prepare documentation for shipping and export
• Provide quotations and communicate effectively with customers
• Resolve any issues that arise with customer orders
• Input sales orders into our in-house computer system
• Liaise with the production department regarding customer orders
• Ensure payment is received according to invoice terms
• Maintain up-to-date and accurate sales files
• Check the accuracy of products and paperwork before dispatch
• Support Dispatch with the picking and packing of products

Benefits:

In recognition of your hard work, we offer a comprehensive benefits package, including:

• Job security with a long-standing company (50+ years).
• Private Health scheme (eligibility after 6 months).
• Company sick pay (eligibility after 6 months).
• Company pension scheme.
• Death-in-service benefit.
• Cycle to Work scheme.
• Employee Assistance Programme.

The Ideal Candidate:

We’re looking for an experienced administrator with excellent communication skills. The ideal candidate will be:

• Experienced: Proven experience in an administration role
• Tech-Savvy: IT literate with strong skills in MS Office
• Detail-Oriented: Strong attention to detail
• Team Player: Enjoys working collaboratively with colleagues
• Excellent Communicator: Confident in engaging with global clients both verbally and in writing
• Quick Learner: Adaptable and able to grasp new information quickly
• Experience in an international company or professional services industry is desirable
• Experience in exports and/or sales administration roles would be advantageous

Ready to take the next step in your career? Join us at Starna Scientific Ltd and be part of a team that values quality, service, and innovation.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. 

Other suitable skills and experience include Sales Administrator, Sales Coordinator, Customer Service Administrator, Export Administrator, Office Administrator, Administrative Assistant, Sales Support Client Services Coordinator, Logistics Administrator, Order Processor, Inventory Coordinator.