Online Sales Executive Job Description
Online sales executives handle a range of sales enquiries and provide timely and detailed assistance to existing and potential clients. They have to ensure that a company’s requirements are effectively met considering the factors like repeat business, increased number of product/service queries, and prospect capture. They give a warm and inspiring introduction of a brand and its offerings to the new customers along with genially welcoming back the existing ones. Providing comprehensive answers to the questions through telephone and online media is in the online sales executive job description. Online sales executives have to keep the buying journey gratifying for the clients.
Online Sales Executive Job Responsibilities
The prime responsibilities of online sales executives include responding to the online and telephonic leads and arranging appointments of the prospective clients with the sales representatives or executives. They gather information regarding customers’ needs and process them into the sales tracking platform. They provide clients with satisfactory service upholding the image of a business. They drive meetings for the sales teams from the online enquiries. They promote the latest products/services to the existing and potential clients and give them their required information to help them complete the purchase. They maintain a friendly and helpful attitude for portraying a positive brand image.
Skills Required to Build Online Sales Executive Careers
A persistent attitude with the drive to excel in a fast-paced environment is needed for the job. Excellent communication and interpersonal skills are required for the position to effectively interact with clients/customers through different online channels. Presentation and telephony skills will aid with creating sales pitches and handling telephone queries and conversations in an efficient manner. A team player with the ability to work under pressure will better fit in the role. Organisation and time management skills will help with meeting deadlines. Improve the chances of landing your dream job by creating a quick and appealing professional profile on Simply Sales Jobs!
